OPERATE
Are hosting and SaaS costs included?
No, infrastructure and third-party SaaS costs are billed separately or maintained under your own accounts. This gives you full control and transparency over your hosting costs while keeping our service pricing predictable.
Related Questions
Can we switch between MAU and revenue-based models?
Yes, you can typically switch between MAU and revenue-based pricing models at plan renewal periods. We'll work with you to find the model that best aligns with your business growth and usage patterns.
What's the MAU definition?
Monthly Active Users (MAU) are unique users who meaningfully interact with your application within a 30-day window. You only pay for active usage, not dormant accounts or inactive users. This ensures fair pricing based on actual engagement.